This article throws light upon the top four ways for overcoming resistance to control. The ways are: 1. Create Effective Controls 2. Encourage Participation 3. Using MBO 4. Checks and Balances.
Way # 1. Create Effective Controls:
Perhaps the best way to overcome resistance to control is to create effective control to begin with. If control systems are properly integrated with an organisation’s planning system and if the controls are, subsequently, flexible, accurate, timely and objective, the organisation is unlikely to fall prey to the problems of over-control, incorrect focus, or rewarding inefficiency.
Furthermore, those employees who fear accountability most will perhaps be held accountable for their poor performance.
Way # 2. Encourage Participation:
Moreover, employee participation in management can help overcome resistance to change. In a like manner, when employees are involved with planning and implementing the control systems, they are less likely to resist it.
Way # 3. Using MBO:
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Management by objectives (or MBO) can also overcome employee resistance to control.
As P.F. Drucker, the originator of the concept, suggests:
“When MBO is used properly employees help establish their own goals or standards. They also know in advance that their rewards will be based on the extent to which they achieve and maintain those goals and standards. MBO, then, is a vehicle for facilitating the integration of planning and control.”
Way # 4. Checks and Balances:
Another way to overcome employee resistance to control is to maintain a system of checks and balances. In truth, multiple standards and information systems provide checks and balances for control. Resistance declines because this system of checks and balances serves to protect employees as well as management.