Archive | CRM

Consumer Privacy: Meaning, Principles and Example

After reading this article you will learn about:- 1. Meaning of Consumer Privacy 2. Principles of Consumer Privacy 3. Example. Meaning of Consumer Privacy: Consumer privacy measures are those taken by commercial organizations to ensure that confidential customer data is not stolen or abused. Since most such organizations have a strong competitive incentive to retain an exclusive access to these [...]

By |2016-06-22T16:18:00+05:30June 22, 2016|CRM|Comments Off on Consumer Privacy: Meaning, Principles and Example

Acquiring Customers and Analyzing their Value

This article throws light upon the four ways by which cost of acquiring customer should be used in analyzing the value of your customers. The ways are: 1. Determining Customer's Lifetime Value 2. Optimizing Cost of Acquiring Customers 3. Analyzing Cost of Acquiring Customers 4. Determining Worth of Current Customer. Way # 1. Determining Customer's Lifetime Value: Customer acquisition is [...]

By |2016-06-22T16:18:00+05:30June 22, 2016|Customers|Comments Off on Acquiring Customers and Analyzing their Value

Mobile CRM: Meaning and Advantages

After reading this article you will learn about the meaning and advantages of mobile CRM. Meaning of Mobile CRM: Mobile CRM gives you anytime, anywhere access to real-time information from wherever you need to work. Using your iPhone, Blackberry, Droid, Windows Phone or any other mobile device, you'll stay, informed, and ready to move the deal forward. Your customers today [...]

By |2016-06-22T16:18:00+05:30June 22, 2016|CRM|Comments Off on Mobile CRM: Meaning and Advantages
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