After reading this article you will learn about:- 1. Definition of Project Management 2. Results Expected from Project Management 3. Tools and Techniques 4. Benefits. Definition of Project Management: Project management is one of the most challenging and creative tasks. Today, project management is used for projects big and small collection of several activities or jobs with: i. Specific objectives [...]
After reading this essay you will learn about:- 1. Introduction to Call Centres 2. Patents for Call Centre 3. Dynamics 4. Varieties 5. Primary Functions 6. Criticisms and Performance. Introduction to Call Centres: Call center technology is subject to improvements and innovations. Some of these technologies include speech recognition software to allow computers to handle first level of customer support, [...]
After reading this article you will learn about:- 1. Meaning of Marketing Automation 2. Definitions of Marketing Automation 3. Aspects 4. Functions 5. Features 6. Advantages. Meaning of Marketing Automation: Marketing automation is the use of technology to manage and automate the process of converting prospective customers into actual buyers. By automating the various tasks and workflows involved in demand [...]