This article throws light upon the top three types of communication skill. The types are: 1. Writing Skills 2. Speaking Skills 3. Listening Skills. Communication Skill: Type # 1. Writing Skills: John Fielden suggests that the writing style should be apt to the situation and the effect the writer wants to achieve. Writing is more formal than talking. When we [...]
An excusive guide for writing fantastic business letters! Contents: Sequence-of-Ideas Patterns for Writing Business Letters Letter about Routine Claims Routine Letters about Credit Routine Letters about Orders Letters about Routine Requests 1. Sequence-of-Ideas Patterns for Writing Business Letters: Letters that convey pleasant messages are referred to as "good news" letters. Letters not likely to generate any emotional reaction are referred [...]
Claim letters and letters that request special favors are common types of persuasive requests. Although their purpose is to get favorable action, the letters invite action only after attempting to arouse a desire to take action. Making a Claim: Claim letters are often routine because the basis for the claim is a guarantee or some other assurance that an adjustment [...]