This article throws light upon the top five advantages of investing in Sales Force Automation (SFA) system. The advantages are: 1. It Save Time 2. SFA Improves Customer Service 3. It Increases Revenue 4. SFA helps in Opportunity Management 5. It helps to Manage Sales Teams. Advantage # 1. It Save Time: SFA systems automate time-consuming, but important, tasks such [...]
This article throws light upon the eleven ideas which will help you to improve your lead management process. Some of the ideas are: 1. Develop a concrete definition of a lead and make sure all Employees understand it 2. Install an effective sales opportunity management solution 3. Track the source of the lead 4. Distribute your leads quickly 5. Nurture [...]
This article throws light upon the eight main factors responsible for the success of CRM. The factors are: 1. Top Management Commitment and Support 2. Define and Communicate CRM Strategy 3. Culture Change 4. Inter-Departmental Integration 5. Skillful Staff 6. Key Information on Customers 7. Manage IT Structure 8. Customer Involvement. Factor # 1. Top Management Commitment and Support: Top [...]