Major Steps that Company Should Embark on for Reengineering its Process are as follows: Hammer states that business process may be defined as a set of logically related tasks to achieve a defined business outcome. A set of processes forms a business system – the way in which a business unit or a collection of units carries out its business. [...]
The some of the important principles or rules of reengineering are as follows: Reengineering is about achieving a significant improvement in process so that contemporary customer requirements of quality, speed, innovations, customisation and service are met. […]
Continuous Process Improvement versus Process Reengineering! Reengineering is not completely different from total quality principles. The issue is not Kaizen versus break-through improvement. In fact, Juran talked about breakthrough improvement long before Hammer and Champy popularised the term reengineering. […]