Meaning of Customer-Related Database: Companies typically do not have a single customer database; instead, they have a number of customer-related databases. Large organizations, such as financial services companies, can have 20 or more customer systems, each with a separate database. These databases capture customer-relate data from a number of different perspectives. Customer-related data bases might be maintained in a number [...]
List of five best contact management application:- 1. Gmail/Google Contacts 2. Plaxo 3. Microsoft Outlook 4. Address Book 5. Palm PDA. Contact Management Application # 1. Gmail/Google Contacts (Web-Based): Popular for its web-accessibility and the sheer fact that any contact management system built into arguably the best email client around has a lot going for it, Gmail Contacts have a [...]
This article throws light upon the eleven ideas which will help you to improve your lead management process. Some of the ideas are: 1. Develop a concrete definition of a lead and make sure all Employees understand it 2. Install an effective sales opportunity management solution 3. Track the source of the lead 4. Distribute your leads quickly 5. Nurture [...]