This article throws light upon the five main gateways to effective communication. The gateways are: 1. Interpersonal Trust 2. Effective Listening 3. Proper Feedback 4. Non-Verbal Cues 5. Non-Directive Counseling. Effective Communication: Gateway # 1. Interpersonal Trust: It is impossible to communicate effectively without interpersonal trust. A subordinate will not be able communicate freely with his manager unless he trusts [...]
After reading this article you will learn about the Steps and Mistakes of Effective Persuasion. Steps involved in Effective Persuasion: a. Establish Your Credibility: In the workplace, credibility comes from expertise and relationships. People are considered to have high levels of expertise if they have a history of sound judgment or have proven themselves knowledgeable and well informed about their [...]
After reading this essay you will learn about Attitude:- 1. Definition of Attitude 2. Formation of Attitude 3. Functions 4. Measuring. Definition of Attitude: The concept of "attitude" has been variously defined by social scientists so that there has been a good deal of ambiguity regarding the concept. But, perhaps, the most acceptable is that of Rokeach: "An attitude is [...]