As in other persuasive letters, the primary purpose of a collection letter is to get action in this case, payment. A secondary goal is to maintain a customer's goodwill. Like other persuasive letters, collection letters are generally written inductively; but they are shorter. Normally, customers know what they owe (detailed information is not necessary); and they expect to be asked [...]
This article throws light upon the top three types of communication skill. The types are: 1. Writing Skills 2. Speaking Skills 3. Listening Skills. Communication Skill: Type # 1. Writing Skills: John Fielden suggests that the writing style should be apt to the situation and the effect the writer wants to achieve. Writing is more formal than talking. When we [...]
An excusive guide for writing fantastic business letters! Contents: Sequence-of-Ideas Patterns for Writing Business Letters Letter about Routine Claims Routine Letters about Credit Routine Letters about Orders Letters about Routine Requests 1. Sequence-of-Ideas Patterns for Writing Business Letters: Letters that convey pleasant messages are referred to as "good news" letters. Letters not likely to generate any emotional reaction are referred [...]