After reading this article you will learn about:- 1. Meaning of Negotiation 2. Approaches to Negotiation 3. Major Elements. Meaning of Negotiation: When the parties involved in a conflict want to work toward an amicable resolution, they must engage in a communication process to decide what kind of a deal would be acceptable to both. In other words they must [...]
This article throws light upon the top three types of communication skill. The types are: 1. Writing Skills 2. Speaking Skills 3. Listening Skills. Communication Skill: Type # 1. Writing Skills: John Fielden suggests that the writing style should be apt to the situation and the effect the writer wants to achieve. Writing is more formal than talking. When we [...]
An excusive guide for writing fantastic business letters! Contents: Sequence-of-Ideas Patterns for Writing Business Letters Letter about Routine Claims Routine Letters about Credit Routine Letters about Orders Letters about Routine Requests 1. Sequence-of-Ideas Patterns for Writing Business Letters: Letters that convey pleasant messages are referred to as "good news" letters. Letters not likely to generate any emotional reaction are referred [...]