Introduction to Effective Communication: Negotiation is essentially a process of coming to terms with the situation on hand and, in so doing, getting the best deal possible. It involves four steps: Determining objectives of negotiation; preparing for the negotiation; conducting the negotiation, and reviewing the negotiation. All these four steps are in turn influenced by the situational as well as [...]
This article throws light upon the top three types of communication skill. The types are: 1. Writing Skills 2. Speaking Skills 3. Listening Skills. Communication Skill: Type # 1. Writing Skills: John Fielden suggests that the writing style should be apt to the situation and the effect the writer wants to achieve. Writing is more formal than talking. When we [...]
An excusive guide for writing fantastic business letters! Contents: Sequence-of-Ideas Patterns for Writing Business Letters Letter about Routine Claims Routine Letters about Credit Routine Letters about Orders Letters about Routine Requests 1. Sequence-of-Ideas Patterns for Writing Business Letters: Letters that convey pleasant messages are referred to as "good news" letters. Letters not likely to generate any emotional reaction are referred [...]