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Notes on Rumours in An Organisation: Causes and Its Management

After reading this article you will learn about:- 1. Meaning of Rumours 2. Causes of Rumours 3. Effects 4. Management. Meaning of Rumours: Rumour is an “instinctual behaviour” arising at the workplace usually involving unverified information of uncertain origin transmitted by word of mouth. It arises in grapevine communication and usually spreads unauthentic information though, […]

Notes on Need for Communication: 9 Reasons | Organisation

This article throws light upon the nine main reasons attributed to the need of communication in an organisation. The reasons are: 1. Size of the Organisation 2. Human Relations 3. Social Relations 4. Growing Role of Trade Unions 5. Technological Development 6. Development of Behavioural Sciences 7. Increasing Competition 8. Information Technology 9. Growing Specialisation. […]

Notes on Communication: Meaning, Nature and Importance

After reading this article you will learn about:- 1. Meaning of Communication 2. Nature of Communication 3. Role 4. Importance 5. Process 6. Channels. Meaning of Communication: Communication can broadly be defined as exchange of ideas, messages and information between two or more persons, through a medium, in a manner that the sender and the […]

Notes on Different Dimensions of Communication in An Organisation

This article throws light upon the four main dimensions of communication. The dimensions are: 1. Downward Communication 2. Upward Communication 3. Horizontal or Lateral Communication 4. Diagonal or Cross-Wise Communication. Dimension # 1. Downward Communication: Downward communication refers to flow of information from higher to lower levels of the organisational hierarchy. Information flows from top-most […]

Notes on Medium of Communication: Verbal and Non-Verbal

After reading this article you will learn about the verbal and non-verbal mediums of communication. Verbal Communication: Verbal communication means communication through words. We use words to share thoughts, feelings and ideas with others. Words are meaningless unless the receiver understands them in the same meaning as intended by the sender. Words can be oral […]

Notes on Design of Communication Networks: 5 Types

This article throws light upon the five types of design of communication networks. The types are: 1. Y Network 2. Wheel Network 3. Chain Network 4. Circle Network 5. All Channel or Star Network. 1. Y Network: Here A is the central person who communicates with B, C and D. It follows the formal chain […]

4 Important Skills Required to Make Communication Effective

This article throws light upon the four important skills required by sender and receiver of information to make communication effective. The skills are: 1. Verbal Skills 2. Non-Verbal Skills 3. Listening Skills 4. Feedback Skills. 1. Verbal Skills: These skills relate to a person’s (sender’s or receiver’s) knowledge of vocabulary, fluency in speaking, reading and […]

Barriers to Communication in an Organisation

After reading this article you will learn about the technical, language and psychological barriers to communication.  Technical Barriers: Technical barriers refer to physical, social and informational environment in which the message is transmitted. Some of the important technical barriers are as follows: 1. Timing: Timely transmission of information is important if senders want receivers to […]

Notes, Effectiveness of the Communication Process: 15 Factors

This article throws light upon the fifteen main factors that increase the effectiveness of the communication process. Some of the factors are: 1. Formal Communication Channel 2. Authority Structure 3. Clarity 4. Completeness of Information 5. Information Ownership 6. Conciseness 7. Develop Listening Habits (Consideration) 8. Correctness 9. Courtesy 10. Focus on Needs 11. Informal […]

Use of Transactional Analysis Technique In An Organisation for Effective Communication

When people transact and exchange ideas and information, they are either comfortable or uncomfortable communicating with each other. Transactional analysis is a technique which helps to understand the behaviour of other person so that communication becomes effective. Understanding human behaviour helps to motivate, guide and direct other persons. Transactional Analysis (TA), thus, facilitates communication. TA […]

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