After reading this article you will learn about:- 1. Meaning of Rumours 2. Causes of Rumours 3. Effects 4. Management. Meaning of Rumours: Rumour is an "instinctual behaviour" arising at the workplace usually involving unverified information of uncertain origin transmitted by word of mouth. It arises in grapevine communication and usually spreads unauthentic information though, however, sometimes, the information may [...]
This article throws light upon the nine main reasons attributed to the need of communication in an organisation. The reasons are: 1. Size of the Organisation 2. Human Relations 3. Social Relations 4. Growing Role of Trade Unions 5. Technological Development 6. Development of Behavioural Sciences 7. Increasing Competition 8. Information Technology 9. Growing Specialisation. Reason # 1. Size of [...]
When people transact and exchange ideas and information, they are either comfortable or uncomfortable communicating with each other. Transactional analysis is a technique which helps to understand the behaviour of other person so that communication becomes effective. Understanding human behaviour helps to motivate, guide and direct other persons. Transactional Analysis (TA), thus, facilitates communication. TA studies transactions amongst people and [...]