After reading this article you will learn about the roles and qualities of personnel manager.

Roles of Personnel Manager:

1. As a specialist:

To advise other functional heads on various aspects of HRM.

2. As an Information Source:

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To provide valuable information about labour market, labour laws and other related areas.

3. As a Charge Agent:

To initiate and spearhead necessary improvements in human resource practices.

4. As a Controller:

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To monitor and control implementation of human resource policies and programmes.

5. As a Liaison Man:

To act as a linking pin between different departments of the organisation.

6. As a Housekeeper:

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To look after safety, health, welfare etc. of employees.

7. As a Fire-Fighter:

To act as a management’s defence against trade union activities. In such cases he is required to act as a trouble shooter.

Human Resource Management Components

Qualities of a Personnel Manager:

1. Educational Qualifications.

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2. Personnel Attributes.

(i) Intelligence.

(ii) Communicative ability.

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(iii) Decisiveness.

(iv) Human skills.

(v) Teaching skill.

(vi) Executing skills.

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(vii) Leadership skills.

3. Training and Experience.

4. Professional Attitudes.