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Grievance Handling Procedure: Steps, Need and Elements

After reading this article you will learn about Grievance Handling Procedure:- 1. Steps in Grievance Handling Procedure 2. Need for a Grievance Handling Procedure 3. Key Features 4. Basic Elements 5. Errors 6. Objectives 7. Benefits. Contents: Steps in Grievance Handling Procedure Need for a Grievance Handling Procedure Key Features of a Good Grievance Handling […]

Grievance: Characteristics, Nature and Causes

After reading this article you will learn about Grievance:- 1. Characteristics of Grievances 2. Processing of Grievance 3. Nature 4. Causes. Characteristics of Grievances: A grievance may have the following characteristics: (a) Factual: The employer-employee relationship depends upon the job contract in any organisation. This contract indicates the norms defining the limits ‘Within which the […]

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