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Essay on Call Centres: Dynamics, Varieties and Criticisms

After reading this essay you will learn about:- 1. Introduction to Call Centres 2. Patents for Call Centre 3. Dynamics 4. Varieties 5. Primary Functions 6. Criticisms and Performance. Introduction to Call Centres: Call center technology is subject to improvements and innovations. Some of these technologies include speech recognition software to allow computers to handle […]

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