After reading this article you will learn about:- 1. Introduction to Conflicts 2. Meaning of Conflict 3. Types of Conflicts 4. Conflict Process 5. Getting to the Roots 6. Identify your Orientation 7. Getting to the Emotional Roots 8. Behavioural Change 9. Learn to Listen Emphatically to Others 10. Set the Stage for Mutual Gain Solutions 11. The Step by [...]
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